2016
Bachelor of Science in Travel Management
Our Lady of Fatima University
More Info About Me
I am enthusiastic, reliable and self motivated person. With over 6 years of experience in Telephone Conferencing and Customer Service. Familiar with platforms and tools used in handling conference meeting via phone and web as well as assisting customers with live orders and account issues. Decided to enter the world of Freelancing for upskill.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Customer Service
(Customer Service Representative)
Assisting customers with their live orders or account issues.
2017
-
2022
Conferencing
(Conference Administrator)
Managing logistics of the call during pre-conference to post call.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.