2014
Bachelor of Science in Hospitality Management
La Consolacion College - Bacolod
More Info About Me
With a background in hospitality, I’ve transitioned from managing hotel operations to supporting clients as a general virtual assistant. My experience taught me the importance of organization, attention to detail, and great customer service—skills I now bring to the digital space. I’m here to help streamline your daily tasks, handle scheduling, communications, and more, so you can focus on what matters most. Reliable, organized, and service-focused, I'm ready to make your life easier!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
Freelancer
(Social Media Manager)
Responsible for creating engaging content that resonates with my audience. My role involves leveraging my social media presence to drive engagement.
2023
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2023
Huckleberry Finn & Peter Pan
(Hotel Service Assistant)
Responsible for supporting guest services across the
ship, ensuring passengers enjoy a comfortable and memorable experience.
This role includes assisting with housekeeping, dining services, and
general guest inquiries. Key Responsibilities; Provide courteous and
efficient assistance with guest inquiries, requests, and onboard directions.
Housekeeping Support: Help maintain clean, well-stocked cabins and
public areas, ensuring high hygiene and comfort standards. Dining Service
Support: Assist in dining areas as needed, including setting up tables,
delivering meals, and providing excellent guest service. General Support:
Collaborate with the hotel team to handle luggage, manage room requests,
and support events or activities on board.
2020
-
2020
Pride of Hull ferries (Passenger ferry)
(Customer Service Ratings)
This position involves monitoring, collecting, and
analyzing guest feedback and satisfaction ratings, ensuring that every
passenger’s experience meets or exceeds our high standards. By working
closely with onboard teams, you will help address passenger concerns and
support continuous improvement in our customer service. Key
Responsibilities include; Collect and analyze feedback, Respond to guest
concerns, Collaborate with onboard departments, Create reports and
present insights, Promote a positive guest experience.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.