2019
BS Office Management
Taguig City University
🔍 Proactive Virtual Assistant | Empowering Your Productivity and Efficiency 🌟
Hello there! I'm Chynna, and I'm passionate about providing top-notch customer service and ensuring smooth administrative operations. With a strong background in customer support and administrative assistance, I strive to create positive experiences for both clients and colleagues alike.
My Skills and Competencies
Management
Bookkeeping
Human Resources
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
My Experience and Education
2022
-
2025
Divine Favour Home Care
(Client Supervisor)
Provide direct day-to-day support to executives, manage projects and operations,
handle calendar management, task scheduling, and email correspondence.
Act as the communication leader and project manager, ensuring efficient information
sharing among team members.
Attend executive meetings, take accurate minutes, compile notes, and track action
points.
Customer/Client Support
Prioritize tasks for various teams, monitor progress, and provide regular updates to
senior management.
Handle office administrative tasks, including scanning, filing, and organizing client-
related materials, and database management.
Initiative Development: Develop, launch, and lead initiatives related to efficiency,
organization, team building, marketing, hiring, and more.
Manage and organize internal documents, promotional materials, and digital folder
structures.
Act as a liaison between the executive and other departments, ensuring smooth
communication and prompt resolution of requests and queries.
Additional Tasks: Handle incoming and outgoing emails for executive staff and provide
project management support as needed.
2022
-
2023
Malta Gaming Store
(Social Media Manager/ SEO Specialist - Virtual Assistant)
• Managing social media. account(Twitter,Reddit.Instagram,Facebook and Discord),
• Facebook Ads and Marketing, tracking inventory and expenses,
• Calendar Management and Customer Service
• Wordpress
• Copywriting/SEO/ Content Writer
2017
-
2021
Arinso International
(Workforce Management Analyst)
• Oversee productivity of the company by assessing, analyzing, and reporting on employee productivity.
• Scheduling staff
• Generate reports and dashboard to show changes to productivity. or performance. Provide updates on efficiency to company leaders.
• Uphold a high standard of customer service through real-time monitoring and other methods.
• Attendance tracking and KPI reporting of clients and employees.
• Ticket inventory.
• Admin tasks that may be assigned from time to time.
2022
-
2023
Plan My Gap Year
(UK/US Travel Agency Executive Virtual)
• Administrative Tasks
• Bookkeeping
• Customer Support
• Data Entry
• Calendar
• Management CRM
• Management Travel
• booking
• Travel Quotations
2014
-
2017
Acquire Asia Pacific
(Senior Workforce Management Analyst)
Reporting and Real Time Analyst
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Customer Service
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.
Bookkeeping
Skilled Bookkeeper with experience managing accounts, reconciliations, payroll, and accurate financial reporting.
Testimonials
MARK GATT
Good morning Chynna,
In my opinion you do a very good job in performing the allocated tasks. The documents provided for the recording of data are very well kept and I never found any issues on them.
Overall I think you are an exemplary worker that always overdelivers.
I hope you keep up the good work. :)
Kind Regards,
Mark Gatt
Malta Gaming Store
Mobile Number: 79961012
Feel free to call or leave a message on our Facebook page.
Facebook: https://www.facebook.com/MaltaGamingStore/
Instagram: https://www.instagram.com/maltagamingstore/
GREMS FLORES
Hi Chynna,
I am excited for the next person that will get to work with you! They are lucky to have you - someone that they can depend on, responsible and meticulous :)
I also enjoyed and love working with you!
Wishing you all the best ❤️
Grems