2019
BS Office Management
Taguig City University
🔍 Proactive Virtual Assistant | Empowering Your Productivity and Efficiency 🌟
Hello there! I'm Chynna, and I'm passionate about providing top-notch customer service and ensuring smooth administrative operations. With a strong background in customer support and administrative assistance, I strive to create positive experiences for both clients and colleagues alike.
My Skills and Competencies
Social Media Management
SEO Specialist
Data Entry
Content Creator
Certificates
My Experience and Education
2022
-
2023
Malta Gaming Store
(Social Media Manager/ SEO Specialist - Virtual Assistant)
• Managing social media. account(Twitter,Reddit.Instagram,Facebook and Discord),
• Facebook Ads and Marketing, tracking inventory and expenses,
• Calendar Management and Customer Service
• Wordpress
• Copywriting/SEO/ Content Writer
2017
-
2021
Arinso International
(Workforce Management Analyst)
• Oversee productivity of the company by assessing, analyzing, and reporting on employee productivity.
• Scheduling staff
• Generate reports and dashboard to show changes to productivity. or performance. Provide updates on efficiency to company leaders.
• Uphold a high standard of customer service through real-time monitoring and other methods.
• Attendance tracking and KPI reporting of clients and employees.
• Ticket inventory.
• Admin tasks that may be assigned from time to time.
2022
-
2023
Plan My Gap Year
(UK/US Travel Agency Executive Virtual)
• Administrative Tasks
• Bookkeeping
• Customer Support
• Data Entry
• Calendar
• Management CRM
• Management Travel
• booking
• Travel Quotations
2014
-
2017
Acquire Asia Pacific
(Senior Workforce Management Analyst)
Reporting and Real Time Analyst
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Customer Service
Search the Internet for information on a wide variety of topics.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.
Testimonials
MARK GATT
Good morning Chynna,
In my opinion you do a very good job in performing the allocated tasks. The documents provided for the recording of data are very well kept and I never found any issues on them.
Overall I think you are an exemplary worker that always overdelivers.
I hope you keep up the good work. :)
Kind Regards,
Mark Gatt
Malta Gaming Store
Mobile Number: 79961012
Feel free to call or leave a message on our Facebook page.
Facebook: https://www.facebook.com/MaltaGamingStore/
Instagram: https://www.instagram.com/maltagamingstore/
GREMS FLORES
Hi Chynna,
I am excited for the next person that will get to work with you! They are lucky to have you - someone that they can depend on, responsible and meticulous :)
I also enjoyed and love working with you!
Wishing you all the best ❤️
Grems