2016
BS Industrial Education - TLE Major
Southern Leyte State University – Sogod Campus
More Info About Me
Proactive and independent Senior Analyst with over 5 years of experience in delivering strategic insights and solutions. I have supported one of the largest telecommunications companies in the USA and the biggest e-commerce platform in Asia. Known for my critical thinking and problem-solving skills, I thrive on tackling complex challenges and driving impactful results.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2024
Shopee Philippines INC.
(Senior Analyst)
Assigned in Logistics Department who answers escalation to provide excellent resolution.
Becomes PIC for a special task aside from Logistics concern.
Was able to work on ChatBot Department for 3 months
2016
-
2018
Convergys
(Customer Service Representative)
Assigned in both technical and sales. Providing assistance via chat support.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.