2001
Associate Computer Technology
National College of Science and Technology
My Skills and Competencies
Social Media Management
Lead Generation Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
The Results Companies
(Customer Service Advocate)
Answer viewers query about streaming services about billing, troubleshooting devices, subscriptions and other queries.
2018
-
2020
The Virtualist
(Bill Negotiator)
Negotiate clients Phone, Cable and Internet monthly bill. Target is to lower the monthly fee and keep the same level of service.
2016
-
2018
iQor Philippines.
(Customer Service Representative)
Support telecommunication dealers in US by taking phone calls.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Specialist
Support in building a pipeline of leads to meet business plans, quotas and company objectives.