2016
AB Communication
Father Saturnino Urios University
More Info About Me
My name is Christopher Batistil Jr., AB Communications. I have 5 years of experience as a call center agent and 2 years as a virtual assistant, focusing on healthcare accounts. My skills include insurance verification, claims processing (medical and dental), email management, and other typical virtual assistant tasks.
I also create fun content graphics using Canva and Adobe and manage social media for clients, including data entry, responding to messages, and posting advertisements.
Now, I'm excited to shift my career towards social media management. I love creating engaging content and connecting with audiences. With my strong organizational skills, I am confident I can help amplify your brand's online presence. Let's create captivating social media experiences together!
My Skills and Competencies
Email Management
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2022
-
2024
Rotem Dental Care
(Front Desk Coordinator)
Serve as the first point of contact for patients, handling inquiries via phone, email, and virtual platforms.
Schedule patient appointments and manage the dental office calendar using dental practice management software.
Verify patient insurance information and process insurance claims electronically. Coordinate patient referrals and follow up on treatment plans as directed by dentists. Collect and process patient payments, ensuring accuracy in billing and financial transactions. Maintain patient records and update information securely and confidentially.
Assist with administrative tasks such as correspondence, filing, and data entry. Collaborate effectively with dental team members including dentists, hygienists, and assistants. Ensure HIPAA compliance in all patient interactions and record management. Provide virtual support for other administrative tasks as needed by the dental practice.
2020
-
2022
LA PEROUSE
(Medical Associates/ Medical Biller.)
Verify insurance eligibility and benefits for patients.
Accurately enter and review patient demographics and insurance information.
Review patient medical records for accuracy and completeness.
Prepare and submit clean claims to various insurance companies electronically or by paper.
Follow up on unpaid claims within standard billing cycle timeframe.
Review and appeal unpaid and denied claims.
Resolve billing discrepancies and resubmit claims to insurance carriers.
Generate and mail patient statements.
Provide excellent customer service to patients regarding billing inquiries and concerns.
Maintain compliance with all federal and state regulations regarding billing practices.
2016
-
2020
Sitel Philippines Inc.
(Customer Support Specialist/Chat Support.)
Answering calls from healthcare professionals in regards to insurance benefits, claims and provider credentials and claim status.
Promoted as floor support or subject matter expert.
Handling escalated customer questions, issues or complaints.
Assist healthcare providers with their EHR software through chat and remote troubleshooting to fix software issues.
Trained with Various practice management software or EHR such as: E clinical works, Dentrix, Revolution EHR, imagine and etc.,
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.