2018
BS PSYCHOLOGY MAJOR IN CLINICAL PSYCH
DON HONORIO VENTURA STATE UNIVERSITY
More Info About Me
I am a dedicated and versatile professional with 6 years of experience in the retail industry. My career journey has equipped me with valuable skills across various roles, including E-commerce, data management, SEO keyword research, lead generation, and cold calling.
My adaptability, commitment to excellence, and passion for driving business growth have consistently set me apart.
Professional Experience E-commerce Specialist
As an E-commerce Specialist, I managed online product listings, ensuring alignment with brand standards and driving digital marketing campaigns.
Data Entry and Database Management
In my data management role, I maintained customer databases with a keen eye for accuracy, and website product listings.
SEO Keyword Research
I conducted SEO keyword research and optimization to boost website visibility. This strategy resulted in the increase in website traffic and improved google keyword rankings.
Lead Generator and Cold Caller
In this role, I exceeded monthly lead generation targets, thanks to my ability to establish rapport, convey product value, and handle objections effectively.
With my diverse retail industry experience spanning E-commerce, data management, SEO, and sales, I bring a unique skill set to any organization. I am a driven professional who excels in fast-paced environments, adapts quickly, and consistently delivers results.
If you are seeking a dedicated team member to drive growth and innovation, I am eager to contribute my expertise to your organization's success.
My Skills and Competencies
Cold Calling
REVA
Microsoft Office
E-Commerce
SEO Keyword Search
Data Entry
Lead Generatore
Certificates
×
![]()
My Experience and Education
2024
-
present
ASL / Link
(Online Catalogue Administrator)
• Optimized Connect and Webshop systems, reducing internal support tickets by 50%, improving reliability and user experience.
• Trained customer account teams on backend operations, accelerating onboarding readiness.
• Managed helpdesk operations, consistently meeting resolution SLAs.
• Updated portal content and architecture, improving performance and reducing content errors.
• Developed product libraries and refreshed portal in collaboration with IT Content Manager.
2023
-
2024
Dream Cyclezone
(Marketing Specialist (Freelancing))
• Executed multi-channel marketing campaigns (email, social media), boosting brand awareness and engagement.
• Managed social media content strategy, increasing follower growth and engagement metrics.
• Collaborated with design and sales teams to develop consistent marketing collateral.
2021
-
2023
Luxury Souq - Dubai
(Administrative Assistant / E-commerce Executive)
• Managed and updated inventory for ~70 luxury items, ensuring website accuracy and optimal customer experience.
• Generated data-driven insights via trend reports for management strategies.
• Tracked competitive market pricing to inform pricing decisions.
• Streamlined recruitment by efficiently screening applicants across job platforms.
2019
-
2021
Needle and Thread by Al Kadri - Dubai
(Administrative Assistant / Sales Advisor)
• Advised customers on product selections, driving informed purchase decisions.
• Processed sales transactions and maintained meticulous records.
• Handled customer inquiries via phone and email with professionalism and responsiveness.
• Organized sales documentation to support operational workflow.
My Services
SEO Keyword Search
As a website owner, you want the keywords on your page to be relevant to what people are searching for.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generator/ Cold Calling
Developing relationships with potential clients by building rapport with them over the phone or via email.