I am from the Philippines, a highly skilled Virtual Assistant with 3 years of experience in billing and invoicing, coupled with a strong background in customer service and administrative support. Proven track record in streamlining financial processes, ensuring accurate and timely invoicing, and maintaining strong client relationships. Recently specializing in online bookkeeping, leveraging expertise in financial management software to assist businesses in organizing their finances efficiently. Known for excellent communication skills, attention to detail, and the ability to manage multiple tasks seamlessly in fast-paced environments. Dedicated to delivering value and fostering business growth through reliable, accurate, and professional support.
Bukidnon State University
Online bookkeeping course
Generating Estimates & Invoices
Ageing of AR / Statement of Account
Management
Manage Purchase Orders & Bills
AP Management (Monitoring &
Payment)
Bank Feeds Categorization
Bank Reconciliations
Inventory Management
Management Reporting
Provided primary customer support to internal and external customers.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns through email and phone.
Create customers' invoices and ensure payment collection on time
Other administrative tasks
Check the completeness of farmers’ insurance application forms and process the system meticulously.
Contributed to team-wide goals to improve processes and integrate additional functions into daily operations.
Create reports for monthly production reports and quarterly incentive reports.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Offers advice and assistance to customers, paying attention to special needs or wants.
Manage and process invoices, ensure timely distribution to clients and track payments to ensure accounts are settled.
Organizing and maintaining schedules to ensure efficient time management and coordination
Search the Internet for information on a wide variety of topics.
Manages business financial records and transactions, reconciling bank statements, and preparing financial reports.
Ensuring customer satisfaction by providing quality service.