As an experienced Customer Care Specialist and trained Amazon Virtual Assistant, I am committed to delivering exceptional service. Equipped with excellent communication skills, and is proactive in finding solutions to problems. I am detail-oriented, adaptable, and have a strong work ethic. I strive to continuously learn and improve my skills to meet the demands of my role and exceed expectations. Ultimately, what makes me excel in these positions is a combination of technical skills, communication, empathy, and a positive attitude.
University of Santo Tomas
Dr. Carlos S. Lanting College
Teaches English as second language to foreign students.
Receives and screens visitors and telephone calls, providing information which often requires the use of judgment and interpretation of policies and procedures; maintains the Mayor's calendar, scheduling meetings, screening requests and ensuring that the Mayor is cognizant of meeting times and individuals.
-As an Amazon CSR, we play a critical role in delivering timely, accurate, and professional customer service to Amazon customers, helping solve problems such as: locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time.
-As an Amazon Kindle Technical Support Associate, we investigate and resolve queries regarding Amazon’s digital services and devices, such as Kindle, Echo and Fire TV (among others) and to provide outstanding technical support to our customers.
Providing excellent service to customers by addressing their inquiries and concerns promptly and professionally.
Search the Internet for information on a wide variety of topics.
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.
