2024
Bachelor of Science in Business Administration major in Financial Management
Palawan State University
More Info About Me
I am a highly organized, efficient, and trained virtual assistant with experience managing daily emails, scheduling appointments, and maintaining client databases. I am skilled as a personal and administrative assistant in business, sales, marketing, finance, and customer service, resulting in increased website traffic, engagement, and customer satisfaction rates. Adept at streamlining communication and improving efficiency, with a strong commitment to delivering exceptional results. Seeking to use technological proficiency and attention to detail as a remote virtual assistant.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
Foundever Philippines
(Customer Service Representative)
- Providing information about the status of an order or shipment, processing returns and
refunds, and answering questions about shipping rates or methods.
- Answering customer questions about products and services using knowledge of in-depth
product knowledge or technical computer skills
- Handling customer complaints regarding orders that were damaged or incorrect.
- Processing payments by taking credit or debit card information over the phone through
Amazon Payments
2022
-
2022
Bambu Suites
(Sales Executive)
- Oversee activities that attract client patronage and maximum profit for hotels.
- Selling hotel services to customers to generate revenue for the management.
- Prepare and present sales proposals to prospective clients, highlighting hotel service
features and qualities.
- Built relationships with clients to maintain sales goals and create new opportunities.
2021
-
2022
FFA Padyak
(CSR / Administrative Officer)
- Answering all queries and preparing quotes and invoices
- Prioritize orders and adjust schedules to ensure customers' priority requirements are met.
- Receive and disburse payments from customers and courier partners.
- Preparing the payroll and distributing salaries to all employees
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.