2013
BS Tourism
University of Luzon
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2024
M.H. Alshaya Co. W.L.L. (The Cheesecake Factory)
(Hostess)
A hostess manages reservations, answers phone calls and inquiries, welcome and seat the guests, maintains waitlists, responds to the guest concerns, and provides excellent customer service to ensure guest satisfaction.
2014
-
2016
Versatile Customer Care Solutions Inc.
(Customer Service Representative)
A customer service representative handles customer complaints and product returns, answer incoming calls and emails, processing transactions, managing data base and records informations, has excellent communication and problem-solving skills, and provide professional customer support.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.