Bachelor of Science in Hotel and Restaurant Management
Goldenstate College General Santos City
An ofw, a wife and a mother of 2.
Goldenstate College General Santos City
· Responsible for organizing and checking emails.
· Maintaining accurate records and databases such as entering data into systems, organizing files, and ensuring information is accessible and secure.
· Providing initial support to customers or clients. Including answering basic inquiries, directing calls, or assisting with service-related issues.
· Responsible for the Homecare Department (Mobile Collection) for Covid 19 RT-PCR test and blood test.
· Assisting inbound and outbound calls, email inquiries and booking appointments. Responsible for filling and keeping patient files and documents.
· In-charge of arranging the booking for Mobile collections such as preparing the forms, excel sheets as well as coordination with the phlebotomists, drivers and clients.
· Assisting minor complaints from the clients and patients. Inputting, updating, and managing data in various forms within an organization's databases, systems, or spreadsheets.
· Responsible for marketing campaigns of the products to each related company.
· Gathering data and information of the company or person and encoding.
· Responsible for inbound and outbound calls.
· Responsible for telemarketing.
· Assisting visitors during the event and exhibition
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
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