2012
AB- Mass Communication
New Era University
Freelancer Virtual Assistant
Versatile virtual assistant with a proven portfolio of creative projects spanning diverse industries. Collaborating with clients to understand their vision and deliver exceptional solutions on time and within budget. Looking for exciting freelance opportunities to continue pushing creative boundaries and making a lasting impact through visual storytelling.
My Skills and Competencies
CSR
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2014
-
2017
Private Business Owner
(Secretary)
Performing general administrative tasks, such as answering phone calls, taking messages, managing emails, and handling correspondence. Organizing and preparing materials for meetings, taking meeting minutes, and distributing relevant documents to attendees. Organizing and maintaining physical and digital files, documents, and records for easy retrieval. Inputting and updating information in databases, spreadsheets, or other systems. Overseeing supplies, equipment, and ensuring the smooth functioning of work facilities. Preparing invoices, processing expenses, and managing petty cash. And Providing support for various projects by coordinating tasks, managing timelines, and assisting with project-related documentation.
2013
-
2014
Freelancer
(Website Operator/ Customer Service Assistant)
Interacting with customers via various channels such as phone, email, chat, or in-person to address their questions, concerns, and requests. Assisting customers in troubleshooting problems with products or services and finding appropriate solutions to meet their needs. Dealing with customer complaints and striving to resolve issues in a satisfactory manner, showing empathy and professionalism.
2013
-
2013
PS Bank
(Telephone Operator)
Answering incoming telephone calls promptly and professionally, greeting callers and identifying the purpose of their call. Directing incoming calls to the appropriate recipients or departments within the organization based on the caller's needs or preferences. Providing information and assistance to callers, such as answering basic inquiries or providing contact details. And responding to emergency calls and taking appropriate actions, such as contacting emergency services or designated personnel.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.