2013
BS Marine Transportation
Philsin Colloge Inc foundation
10+ Years of Experience | Reliable Support
Executive assistance, e-commerce, and customer support you can count on.
What I Do
I provide reliable, hands-on support to business owners and executives who need help staying organized, efficient, and focused on growth. My core role as an Executive Assistant includes calendar management, email and inbox organization, travel coordination, meeting preparation, and day-to-day administrative support—making sure nothing falls through the cracks.
I also have strong experience in e-commerce and dropshipping, particularly within the auto glass industry, where I’ve managed product listings, customer inquiries, order processing, supplier coordination, and logistics. I understand the fast-paced nature of e-commerce and the importance of accuracy, speed, and clear communication.
In addition, I support businesses through sales assistance and SEO, helping with lead follow-ups, customer communication, and optimizing product listings and content to improve visibility and conversions.
To complement operations and marketing needs, I offer basic video editing, graphic creation, and social media management. This includes simple video edits for short-form content, creating clean visuals, writing captions, scheduling posts, and helping maintain a consistent and professional online presence.
Beyond Work
Outside of my professional life, I’m a devoted husband and a soon-to-be father to my first daughter—roles that have strengthened my sense of responsibility, discipline, and purpose. I enjoy cycling and running in my free time, activities that help me stay focused, balanced, and goal-driven—qualities I bring into my work every day.
My Skills and Competencies
Video Editor
Accuracy, Organization & Time Management
Communication & Confidentiality
Calendar, Email & Travel Management
Social Media Management & Content Scheduling
Graphic Designer
Data Entry
Certificates
My Experience and Education
2023
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2026
Autoglass warehouse Australia
(Sales Admin Assistant / SEO/ Appointment setter /)
Performing search engine optimization (SEO) for all client products, pricing, eBay links, website updates, and inventory management using the client's CRM tool (NETO).Handling incoming and outgoing calls to supply auto parts, coordinate orders, and book car repairs if needed. Managing communication channels including email, texting, and business-to-business (B2B) orders. Updating inventory stocks to ensure accurate tracking and availability. Preparing and submitting monthly sales reports detailing gross and net revenue. Scheduling appointments for clients' personal affairs.
2022
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2023
HealthyBos
(Medical Virtual Assistant | Drop shipping | Appointment setter)
Managing drop shipping operations, including product listing, order fulfillment, and inventory updates across e-commerce platforms. Coordinating with suppliers and shipping providers to ensure timely delivery and accurate order tracking.
2018
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2022
Samsung electronics Australia
(Subject Matter Expert / Management support / Admin Assistant)
Providing technical support for Samsung IT products and smart home appliances via phone, chat, email, and text messages.
Supervising and assisting the team’s monthly performance, offering feedback and coaching to agents needing improvement before endorsing them to the production floor.
Participating in management-level meetings to discuss performance metrics, process improvements, and strategic planning employees career growth
2017
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2018
Transurban Australia
(Customer Care | Sales | SEO)
Handling inbound and outbound calls from customers requesting electronic toll card top-ups for expressway access. Resolving customer disputes by ensuring their account history is accurately updated. Optimizing license plate images for clear uploads to the CRM tool, enabling efficient account tracking and fast processing.
2017
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2017
Samsung Electronics Australia
(Technical support)
•Providing Technical support for Samsung IT products and Smart devices via phone call.
2016
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2016
British Telecom
(Collection Advisor / Lead generation)
Outgoing calls to clients who are reluctant payers on their monthly subscription to internet and cable
Resolving billing dispute
Processing payment over the phone.
Looking for potential clients based on their monthly needs and income.
Cold calling for a bulk dormant account if Client wants to continue their service.
2014
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2015
HomeCredit PH
(Collection Operator / Lead Generation)
Manually calling customers to simply remind them of their upcoming due date for the loan they owe.
Collecting payments over the phone
Finding potential clients via social media and company owned website
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Simple video editing
I edit videos that are clean, engaging, and easy to watch, perfect for social media, promos, and personal brands.
Testimonials
Michale Hurle
Hi Christian.
This is a courtesy email to let you know that we have received
the window today in great condition. We are very pleased.
Thank you for your help and we will recommend you to others.
Cheers.
Bernadette Robertson
Thank you Christian. Finding flipper window for our 1998 Holden Rodeo. Service care professionalism was extremely appreciated. Thank you
Christophe Roose
Very easy to order the correct windscreen for my MGB Roadster. Prompt & Efficient service & response from Christian @ Autoglasswarehouse
Lyndsay Boskell
Super fast delivery. Courtesy phone call to check my order. Amazing thanks Christian!
Angus Samson
Found what I was looking for, a friendly team member named Christian called to make sure I had ordered the right window to suit my van who was very helpful. Order come quickly and arrived in good condition. very Happy,
Vivienne Pearce
Christian was so very helpful, he always kept me updated and worked hard at finding me what I needed. I give him a 10/10 for amazing customer service and personality. Thank you
Kal Sturgeon
Christian organized to have them shipped to their warehouse in time for me to pick up by close of business (thanks, Christian). Even the warehouse staff had no problem with me arriving at the last moment, because of traffic. This meant I was able to go home and install the glass in my Ute and have it secure overnight. Quite simply, exemplary customer service, and good product at a reasonable price.