2022
Bachelor of Science in Customs Administration
Adamson University
More Info About Me
I'm a dedicated individual with a growth attitude who is a senior college student. I have a lot of working experience at this age that might be useful for my future interest and profession. I have nine months of experience as a customer service representative and can address any issues members or clients may have with their medical benefits, insurance, bills, and prescriptions. Working in the fast-food chain as a crew, Student assistant at our university, selling vitamins and other items online, and interacting with other people is also what I like the most. I've found a balance between work and life, and as a result, I'm a totally happy person, a dependable family member, and a doer of my dreams.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
Alorica
(Customer Service Representative)
- Answer incoming communications from Members/Customers
- Connect and resolve issues with customers using verbal communication
- Conduct research to provide answers for customers to resolve their issues
- Interpret financial transaction patterns and Medical Benefits
202O
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2022
Adamson University
(Student Assistant)
-Meet with students and parents to advise on steps necessary to complete admission and financial aid forms correctly
-Assist professors and other administrative personnel in filing and providing photos copies
-Perform administrative duties relating to students' programs.
-Manage and maintain sensitive student information in physical and online files
-Oversee and manage displays and bulletin boards announcing seminars and course offerings
-Assist admissions in processing potential student admission form and ensure their proper completion
-Interact with students through phone, personal and email addressing their questions and concerns
-Welcome new students and assist them in completing admission paperwork
2019
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2019
McDonald's
(Crew/Cashier)
-Ensures that every customer is greeted with a smile
-Performs order processing - accepts correct food orders from visitors in a rapid and efficient way
-Responsible for preparing every McDonald's variety while adhering to set standards
-Carries out cleaning activities to maintain the building and its equipment spotless and hospitable
-Serves meals to customers quickly and efficiently while keeping to McDonald's food safety regulations.
-Consistently adheres to all McDonald's safety and security protocols
-Completes more tasks given.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.