2024
Bachelor of Science in Business Administration major in Human Resource Management
University of Mindanao
About Me
Blending over six years of experience in administrative management and healthcare, I specialize in providing comprehensive support that enhances operational efficiency and client satisfaction. My background includes managing COVID laboratory operations, where I prioritized confidentiality and compliance, and serving as a Virtual Assistant, honing my skills in executive communication and client relations. My time as a healthcare associate in the BPO industry further strengthened my ability to manage diverse tasks and foster effective communication across various platforms.
Services I can offer include:
★ Business process improvement strategies
★ Executive communication and client relationship management
★ Data analysis and reporting
★ Cultural adaptation and sensitivity in diverse environments
★ Troubleshooting and problem resolution
★ Compliance and regulatory adherence
★ Comprehensive administrative support
★ Accurate data entry and document management
★ In-depth online research
★ Efficient management of communications (phone, chat, email)
★ Inventory management and control
★ Multitasking and task prioritization
★ Project coordination and support
With this diverse skill set, I am confident in my ability to contribute effectively to your team and support your business goals.
My Skills and Competencies
Time management to meet deadlines
Admin Manager
Content Moderation
Scheduling Appointments and Managing Calendars
Problem-Solving Abilities
Strong Organizational Skills
Certificates
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My Experience and Education
2021
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2024
Remote
(Virtual Assitant)
Highly organized Virtual Assistant specializing in Administrative and Research Management, Data Entry Specialist, and Online Research.
Roles & Responsibilities:
Utilized a company-based map website to research and navigate cable routes.
Managed administrative tasks to support operational efficiency.
Conducted detailed research and provided accurate information.
Supported inventory management and administrative needs.
Assisted in coordinating meetings and events, maintaining office supplies inventory, and scheduling appointments.
2020
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2022
Davao Doctors Hospital
(Administrative Assistant/Data Entry Specialist)
Experienced Data Entry Specialist and Administrative Assistant with a background in COVID laboratory operations at a private hospital during the pandemic.
Roles & Responsibilities:
- Ensured confidentiality and regulatory compliance in handling patient data.
- Managed administrative tasks to maintain smooth laboratory operations.
- Conducted precise data entry for patient information and test results.
- Coordinated tasks effectively with laboratory staff.
- Utilized Microsoft Office, Google Workspace, and online tools for document management and research.
- Supported inventory management and provided administrative assistance.
2018
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2020
Sutherland Global Services
(Healthcare Associate)
Detail-oriented Health Associate proficient in assisting caregivers and managing client accounts through phone, chat, and email.
Roles & Responsibilities:
Assisted caregivers and managed client accounts via phone, chat, and email.
Coordinated care plans and ensured accurate documentation.
Provided timely support to enhance client satisfaction and streamline operations.
Skilled in troubleshooting issues while maintaining confidentiality.
Utilized health management software to optimize service delivery.
My Services
Virtual Assistant
These services streamline healthcare operations and improve patient care while adhering to privacy regulations.
Overall Admin Manager
Provide overall admin support, manage communication, organize schedules, maintain records, and assist daily operations.
Research Management
Assigned to research management: provide and analyze data, maintain accuracy, and ensure critical detail orientation.