Hey I'm Chi

ABOUT ME:

Hey there, I'm Christel, but most folks just call me Chi. Hailing from the vibrant country, Philippines, I proudly hold a Bachelor of Science in Civil Engineering. What defines me? Well, I thrive on motivation, precision, and collaboration. I'm a tech enthusiast who's all about efficiency and getting things done. With killer communication and analytical skills, I'm always ready to dive into any challenge. When I'm not busy with my career, you'll find me pitching in at our family business. Now, I'm on the lookout for a virtual assistance role where I can bring my skills to the table, streamline processes, and dive into the latest tech. I'm all about excellence and making a real impact, so let's make some magic happen!

Chi R
PH, Philippines
deinreyesss@gmail.com
Freelancer
Check my CV View Work Hire Me

SKILLS

Social Media Management
Facebook Ads Management
Data Entry / Web Researcher
Virtual Assistance
Email / Calendar Management
Customer Service

Certificates

EXPERIENCE AND EDUCATION

  • EXPERIENCE
  • EDUCATION
2020
Bachelor of Science in Civil Engineering

Bataan Peninsula State University

2014
Associate Degree

Tomas Del Rosario College

2024 - 2024
WSDA
(General Virtual Assistant)

- Design visually appealing graphics using Canva and create engaging video content with Synthesia, tailored to meet the client's branding and marketing objectives.
- Research and develop high-quality content for the client's website and social media platforms, including LinkedIn, Facebook, and Twitter, ensuring timely posting and audience engagement.
- Monitor and manage social media interactions by responding to comments, categorizing messages appropriately, and filtering out spam to maintain a positive and organized online presence.

2022 - 2024
Siyat/Avilla Construction
(QA/QC Engineer)

- Oversee and implement quality assurance and quality control procedures for construction activities, ensuring all work complies with standards and project specifications for the condominium development.
- Conduct regular site inspections to identify potential issues, verify the quality of materials and workmanship, and provide actionable feedback to our team.

2021 - 2022
Concentrix
(Customer Service Representative)

- Deliver exceptional online customer support by promptly addressing inquiries, troubleshooting issues, and providing solutions for AT&T products and services.
- Manage customer accounts by processing service requests, billing inquiries, and technical support, ensuring a seamless and satisfactory experience.
- Collaborate with the technical team to identify and resolve recurring customer issues, contributing to the development of improved support resources and procedures.

2021 - 2021
Teleperformance
(Customer Service Representative)

- Provide comprehensive customer support for United Healthcare members by addressing inquiries, resolving claims issues, and offering guidance on healthcare benefits and services.
- Assist members with navigating the online portal, ensuring they can access their health information, manage appointments, and understand their coverage options.
- Conduct follow-up communications with members to ensure their issues have been resolved satisfactorily, and gather feedback to improve service quality and member experience.

2020 - 2021
Dmark
(Social Media Manager / FB Ads Manager)

- Develop and implement effective social media strategies across various platforms to enhance brand visibility, engagement, and growth.
- Create, manage, and optimize Facebook Ads campaigns to achieve targeted reach and maximize ROI.
- Monitor social media trends and analytics, generating insightful reports to inform future strategies and improve overall social media performance.

2018 - 2019
Acadsoc
(ESL Tutor)

- Conduct engaging and interactive English lessons tailored to the needs of Chinese students, focusing on improving their speaking, listening, reading, and writing skills.
- Assess students' progress regularly, providing constructive feedback and adapting teaching methods to enhance their language proficiency and confidence.
- Develop and organize educational materials and activities to support diverse learning styles and reinforce lesson objectives.

SERVICES

Virtual Assistance, Social Media Management, Facebook Ads Management
Social Media Management

Social media management expert. Elevate your online presence effortlessly.

Facebook Ads Manager

Skilled Facebook Ads Manager. Let me boost your online presence.

Data Entry / Web Researcher

Efficient data entry & web research. Accuracy guaranteed.

Virtual Assistance

Virtual assistance pro. Streamline your tasks with precision.

Customer Service

Customer service champ. Elevate client satisfaction seamlessly.

Inbox / Email / Calendar Management

Inbox, Email & Calendar Management Wizard. Keep your schedule on track effortlessly.


PORTFOLIO

GVA

PORTFOLIO

SMM

Let's work together !

I am available for freelance projects.
Hire Me

CONTACT ME

Address :
PH,
Philippines
Email :
deinreyesss@gmail.com


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