2015
Bachelor of Science in Business Management Major in Operations Management
STI College
More About Christel.
Hello, I am your Results-Driven Virtual Assistant. My name is Christel Joy Alcantara, you can call me "Christel". I was born on July 30, 1994, I am the eldest among my siblings and a degree holder in Bachelor of Science in Business Management - Major in Operation Management.
I worked as a bank teller before and taught me to handle cash, managing files and customer service. I am currently working as a Receptionist/Administrative Assistant. Within my years here, I am dealing with more administrative and bookkeeping tasks, be flexible in all aspects, determination to deal with best results and time management.
In a Virtual Assistant world, I will apply my experience in executive support, data entry, bookkeeping and social media management. I will take pride in providing reliable, detail-oriented assistance that helps businesses stay organized, maintain efficiency, and build meaningful connections with their audience. I will do every task with professionalism, adaptability, and a genuine commitment to delivering high-quality results.
My Skills and Competencies
Social Media Management
Data Entry
Bookkeeping
Administrative & Organizational
Confidentiality & Discretion
Communication Skills
Customer Service & Relationship Management
Time Management
Certificates
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My Experience and Education
2025
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PRO VA Philippines
(General Virtual Assistant (Trainee))
2021
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Present
BIN FARDAN GENERAL CONTRACTING LLC
(Receptionist/Admin)
▪︎ Answering and transferring calls.
▪︎ Welcoming suppliers,tenants and visitors.
▪︎ Receiving and managing invoices.
▪︎ Helping other staff with regards of typing,checking and arranging documents
2020
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2021
Modern Crescent General Contracting Company
(Secretary/Accountant)
▪︎ Assisting the executives of the company especially the owner of the company.
▪︎ Process the payroll and ensured accurate and timely payment to employees.
▪︎ Making local/overseas purchase order/s.
▪︎ Assisting guests in the reception area.
▪︎ Answering and transferring calls.
▪︎ Managing company email.
2019
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2020
Illumination Centre Contracting Company
(Accountant/ Receptionist)
▪︎ Responsible for WPS salary of employees.
▪︎ Posting transactions for both suppliers and customers.
▪︎ Arranging bank transactions (deposits,encashments of cheques and withdrawals)
▪︎ Handling cash, cheques and credit card revenues of the company.
▪︎ Responsible for accounts payable report of the company.
▪︎ Monitoring the accounts receivables, accurate billings and recording
2016
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2019
Banco de Oro Unibank Inc.
(Client Service Associate /Bank Teller)
▪︎ Buying and selling Foreign Currencies.
▪︎ Provide fast, excellent and error free remittance services.
▪︎ Respect AML rules, policy and procedures of the company wherever applicable.
▪︎ Responsible for receiving, verifying and processing customer account transactions including but not limited to cheques/cash deposit and withdrawals, loan payment,etc.
▪︎ Provide adequate and necessary information whenever required to the Head Office, Administrative office or various departments of the company.
▪︎ Other duties assigned from time to time by the Branch Manager to ensure the smooth functioning of the branch.
My Services
Executive Virtual Assistance
Managing schedules, emails, travel, reports, research, and admin tasks to support executives remotely.
Data Entry Encoding
Entering and verifying data, managing files, and assisting with reports and other data-related tasks.
Online Bookkeeping
Managing financial records,reconciling accounts,handling /issuing invoices and generating reports using online tools.