2017
BS in Information Technology
Holy Name University
More Info About Me
Hello! 👋 I'm Christel, an experienced Admin Assistant transitioning into the challenging and exciting realm of Executive Assistance. Armed with a degree in IT from Holy Name University in the Philippines, I'm enthusiastic about the opportunities ahead. As I embark on this executive support journey, my mission is clear—to seamlessly blend my administrative expertise with a tech-savvy approach, providing invaluable support to executives and contributing meaningfully to organizational success. My skill set includes core administrative functions, coupled with a keen understanding of technology's role in modern business operations. Having navigated various industries, I bring adaptability and a holistic understanding of organizational dynamics, eager to apply this knowledge to the nuanced challenges of executive support. My academic journey laid a strong foundation for embracing the technological aspects of executive assistance, and in my role as an Admin Assistant, I've honed organizational skills and attention to detail, excited about elevating these to an executive level for increased operational efficiency.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2023
Bureau of Fire Protection
(Administrative Assistant)
In my role as an Administrative Assistant, I play a pivotal role in driving organizational efficiency by meticulously managing personnel records, ensuring accuracy and accessibility. I excel in orchestrating seamless email correspondence, handling communication with precision and professionalism. Additionally, I take pride in overseeing the timely submission of impactful reports, utilizing my attention to detail and organizational skills to contribute to the organization's success. My dynamic administrative responsibilities also encompass coordinating schedules, managing office supplies, and providing crucial support to enhance overall operational effectiveness.
2019
-
2023
Bureau of Fire Protection
(Radio/Telephone Operator)
As a Radio and Telephone Operator, I efficiently manage communication channels, handling both incoming and outgoing calls and email correspondence. I courteously address calls, direct them appropriately, and provide information. Initiating outgoing calls and conducting prompt email correspondence align with established protocols. Operating radio equipment involves transmitting messages, coordinating with personnel, and adhering to emergency procedures. Meticulous documentation, equipment maintenance, and confidentiality contribute to seamless information flow. My strong communication skills, proficiency with tools, and multitasking ability make me indispensable for effective communication.
2020
-
2023
Bureau of Fire Protection
(Customer Service Relations Officer)
In my role as a Customer Relations Officer, I take a proactive approach to address and resolve customer/client concerns, demonstrating a strong commitment to fostering positive relationships and delivering exceptional service. I engage in effective communication strategies to enhance customer satisfaction and loyalty, consistently striving to ensure a superior customer experience. My focus is on building and maintaining strong connections with customers, understanding their needs, and providing solutions that contribute to their overall satisfaction with our services.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.