2016
Bachelor of Science Major in Psychology
Far Eastern University - Manila
More Info About Me
With a professional career spanning over 5 years in the field of coordination and assistance, I have developed a passion for providing top-notch support and fostering positive relationships. My journey began as an Assistance Coordinator, a role that honed my skills in managing tasks, organizing schedules, and ensuring smooth operations.
After 5 fruitful years, I transitioned into the role of a Virtual Assistant. This shift allowed me to leverage my strong work ethic and dedication in a flexible and dynamic environment. As a Virtual Assistant, I am committed to providing high-quality service, managing tasks efficiently, and supporting clients to the best of my ability.
Passionate, dedicated, and professional, I strive to exceed expectations, improve processes, and contribute positively to my clients' goals. My strong work ethic is evident in my attention to detail, my punctuality, and my unwavering commitment to excellence.
In every task I undertake, I see an opportunity to make a difference. I look forward to bringing my unique blend of skills and passion to your team.
My Skills and Competencies
SEO Specialist
Social Media Management
Lead Generator
Data Entry
Certificates
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My Experience and Education
2022
-
2023
PRO VA PHILIPPINES
(DATA ENTRY)
● Deliver outstanding services and ensure client satisfaction.
● Address customer complaints and issues promptly and professionally.
● Possess the ability to input data into a computer system in a readable manner.
● Maintain a work ethic that embodies discipline, dependability, and a commitment to producing precise work.
2018
-
2023
Pacifico Assistance formerly Ibero Asistencia
(Senior Assistance Coordinator - Technical and Network Specialist)
●Inbound and Outbound Call Handling
●Complaint Handling and Issue Resolution
●Coached employees through day-to-day work and complex problems
●Preparing Monthly Reports
●Email Management
●Processes bills, statement of accounts, and invoices to facilitate payment to towing providers
●Resolves discrepancies in billing statement of towing providers
●Performs monthly coaching of Junior Coordinators
My Services
SEO Specialist
Improves website rankings on major search engines. Ensures on-page optimization to produce relevant search results.
Data Entry
Utilizing the internet to search for, analyze, and understand data, information, and opinions on a specific topic.
Medical Virtual Assistant
Scheduling appointments for patients. Collecting information for patient health assessments online or over the phone.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.