Google Workspace
Microsoft 365
Artificial Intelligence tools
Data Entry and Analysis
Administrative tasks

ASSISTANCE COORDINATOR

• Roadside Assistance Coordinator
• Travel and Medical Assistance Coordinator
• Award: Distinguished as a Star Coordinator of the Year 2019
• Consistently achieved Star Coordinator and Multi-Tasker awards

SENIOR ASSISTANCE COORDINATOR

• Senior Network Specialist
• Senior Technical Specialist
• Senior Travel and Medical Specialist
• Processes bills, statement of accounts, and invoices to facilitate
• payment to towing providers
• Resolves discrepancies in billing statement from towing providers
• Performs monthly coaching of Junior Coordinators

Virual Assistant

● Data Entry Specialist
● SEO Specialist
● Lead Generation Specialist
● Deliver outstanding services and ensure client satisfaction.
● Address customer complaints and issues promptly and professionally.
● Possess the ability to input data into a computer system in a readable manner.
● Maintain a work ethic that embodies discipline, dependability, and a commitment to producing precise work.

• Conscientious person who works hard and pays attention to detail
• Professionalism and strong work ethic
• Ability to work under pressure
• Flexible, quick to pick up new skills, and eager to learn from others
• Adept in handling various calls on a daily basis while consistently resolving client issues in a rapid manner

FAR EASTERN UNIVERSITY MANILA

BACHELOR OF SCIENCE MAJOR IN PSYCHOLOGY

• OJT at Expert Global Solutions Inc.
• OJT at National Center for Mental Health