Humanities and Social Science
Maliwalo National High School
My name is Chrestien Jerome Gonzales, I am 22 years old, and I have over 2 years of experience in customer service. My strong communication and problem-solving abilities allow me to effectively helps customers and resolve any issues they may have. I am skilled in handling multiple tasks and am efficient in my approach. I am passionate about working with people and providing them with excellent service.
I am now looking to use my skills and experience in the field of social media management. I have a good understanding of how to create and manage a company's social media presence on various platforms, creating and curating content, engaging with followers, analyzing metrics, and developing strategies to increase brand awareness and improve customer engagement. I am familiar with industry trends and best practices and feel confident that my skills and experience will allow me to create effective and successful social media strategies for any organization.
Maliwalo National High School
Customer Service Representative of Sprint (T-Mobile)
Customer Service Representative of AT&T Directv
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.