2012
BS Hospitality Management
Central Philippine University
Organized and flexible Virtual Assistant
Hey there! Are you in search of a reliable and efficient freelance virtual assistant? Look no further because I've got you covered! Although I may not have previous professional experience, I bring something unique to the table - I was trained and mentored by a seasoned virtual assistant with extensive knowledge in the field. With a background in hospitality, I have developed invaluable skills that are not only relevant but highly valuable in the virtual assistant world.
As a team player, I understand the importance of collaboration and open communication. With great customer service skills, I consistently strive to provide exceptional experiences for clients and ensure their satisfaction at all times. My management skills enable me to prioritize tasks effectively and stay organized, ensuring smooth workflows and timely execution. I pride myself on being flexible, adapting quickly to change and tackling new challenges with ease. Alongside these qualities, I believe in the power of humility and confidence, which allows me to balance professionalism with approachability.
If you're looking for a virtual assistant who knows how to navigate the virtual landscape while bringing a dynamic and diverse skill set, you needn't look any further. With me by your side, you can expect quality work, efficient results, and a friendly face to collaborate with. Let's connect and see how I can be of assistance to you!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer service
Certificates
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My Experience and Education
2022
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2023
Nozomi Japanese Restaurant Riyadh, Saudi Arabia
(Asst. Manager)
• Maintained positive work ethic and commitment to providing excellent service.
• Handling complaints and solving issues to provide guest satisfaction.
• Managing administrative tasks with accuracy.
• Making schedule for all front of house staff
• Planning allocations and tasks of each team member.
• conducting on-the-job training for the team.
• Participates in weekly meetings for overall evaluation of service quality, P&L and formulating new strategies.
2019
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2020
Nozomi Japanese Restaurant Doha, Qatar
(Restaurant Supervisor)
• Supervise, Develops and trains staff members on a weekly basis for continuous growth.
• Closing payments and ensuring cash up float and organizing checks at the end of service.
• Inputs daily revenue and endorsements on daily basis.
• Updating the system for unavailable items before service.
• Assisting the manager in implementing and maintaining standards in the restaurant.
• Overseeing stocks and assisting in controlling the cost of general items (paper, plastics stationeries etc.)
• Attending to guests’ needs and special requests.
• Communicating with chefs regarding guests’ allergies, specific diets and feedback.
2017
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2019
Nozomi Japanese Restaurant Doha, Qatar
(Head waiter)
• Providing excellent service standards to all guests.
• Ensuring and assisting team members on doing daily tasks correctly.
• Monitoring breakage list and equipment inventory.
• Mentors newly hired team members to ensure a smooth transition from training environment.
• Assisting the supervisor/manager in closing checks and cashiering.
Preparing the layout of tables and chairs in the restaurant according to reservations
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic designs
Creates basic graphic designs like logo and poster through canva