Bachelor of Science in Business Administration- Major in Banking and Finance
Jose Rizal University
I am highly motivated and hardworking individual who excels at multitasking and organization. I am able to handle multiple tasks and responsibilities simultaneously, and skilled at prioritizing my workload to ensure that everything is completed efficiently and effectively. My attention to detail and strong organizational skills allows me to manage complex projects with ease, and I am able to stay focused and productive even when working under pressure. I am dedicated and committed to my work are evident in everything I do.
Jose Rizal University
• Organized files, faxed reports and scanned documents into document management system.
•Addressed inquiries to ease worries and provide extra assistance, promoting safe and enjoyable tours.
•Organized themed tours for different groups and processed group payments, providing promos and discounts.
•Advertised in online resources and social media to raise awareness about tours, increase traffic and connect with prospective clients.
•Took photos and videos of tourists to capture travel destinations and preserve memorable experience.
• Interviewed customers to determine reasons for delinquency, source of income and next pay date to build
solutions for financial issues.
• Processed payments over phone and set up recurring drafts.
• Followed up with customers, leveraging empathetic and transparent communication to offer top-quality assistance
• Contacted customers and discussed unresolved issues and past-due payments to update customer accounts.
• Received deliveries, checking incoming orders for quality and damage and organized returns if necessary.
• Created and maintained spreadsheets using Excel.
• Identified errors in data entry and related issues, reporting to supervisors for resolution Transferred data from paper formats into database systems to keep digital formats.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.