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BS Nursing
Arellano University
More Info About Me
I am a single mother of a teenage boy. Worked as a customer service associate for 15 years and a virtual assistant for 2years now.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2023
Caje Corporation
(Customer Service Support/Chat Support/Email Marketing Specialist)
Taking and cold calling customers, reponsding to chats, sending email marketing and fax.
2015
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2021
Citigroup Business Process Inc.
(Retail Banking Officer/Technical Support Officer)
Taking inbound calls andwering accounts inquiry and resolving technical online banking issues.
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Convergys Philippines Inc.
(Inbound Sales Associate)
Taking inbound call for subscription renewals and upselling of hands free calling minutes.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.