2015
Bachelor of Secondary Education major in English
University of Southeastern Philippines
Freelancer's Overview
Hi, I’m Cheryl! I've been working different niche in 6 years. I’ve been passionate about being a Virtual Assistant and I can say I am already well-equipped to have this kind of position as a freelancer.
I would describe myself as flexible, goal-oriented, confident and responsible to every task I am given. I am a woman who values integrity and honesty at work. I can help you in your daily operations and schedules.
My Skills and Competencies
Social Media Management
Customer Service
Data Entry
Content Creator
Healthcare Receptionist Duties
Certificates
My Experience and Education
2023
-
2024
Stellar Staff
(Medical Receptionist)
Handled inbound and outbound calls
Helped in scheduling and rescheduling patient appointments
Fulfilled prescription refills
Processed medical records
2022
-
2023
ResolvedCX
(Customer Service Representative)
Taking inbound and outbound calls in a mental health care company
2021
-
2022
Awesome CX
(Customer Service Representative (Email and Chat Support))
Responding to customer’s post-purchase requests through emails and live chat
2018
-
2020
CCClass Online Inc.
(Online English Teacher)
Taught Daily and Business English to Chinese young professionals and adults
2016
-
2018
Immanuel School of Davao
(Teacher)
An English and Filipino teacher of Junior and Senior high school students
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.