2015
Bachelor of Science in Business Administration major in Financial Management
Bukidnon State University
Driven individual seeking growth and leadership in challenging role!
I am a highly motivated person, quick learner and reliable who can work with minimal supervision. If you need someone whose determined, consistent, a smart worker and a fast learner. I could likely be your looking for. Obtaining a position that provides an opportunity and continue to grow in leadership and knowledge. Interact and share ideas with the team and develop solution to some challenges.
My Skills and Competencies
Social Media Management
Graphic Design
Data Entry
Content Creation
HIPAA compliance
calendar management
Certificates
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My Experience and Education
2021
-
2023
OPTUM GLOBAL ADVANTAGE
(PHARMACY HELPDESK SPECIALIST)
- Receiving calls from providers/pharmacists
- Tracking medicines
- Answer inquiries
- Overriding orders
2019
-
2020
MARSMAN ESTATE PLANTATION EMPLOYEES MULTIPURPOSE COOPERATIVE
(HR STAFF/LIAISON OFFICER/SECRETARY TO THE MANAGER)
- Safe keeping of all the office files.
- Prepare monthly reports.
- Monitor and post absences, vacation and sick leaves of the employees.
- Prepare daily time record of the employees.
- Make letters in behalf of the manager.
- In-charge of all the training schedules of the officers.
- Process/facilitate yearly renewal of business permit.
- Update year end reports.
- Prepare all the documents needed by the manager.
- Take minutes and record of all the staff meeting.
- In charge of all the monthly remittances of the employees
2016
-
2018
TELEPERFORMANCE
(CUSTOMER SERVICE REPRESENTATIVE)
- Handles inbound/outbound calls.
- Responds to customer calls using product knowledge.
- Resolves customer questions and issues.
- When applicable, promotes opportunities for additional products and services
2015
-
2016
MARSMAN ESTATE PLANTATION INC
(PURCHASING STAFF)
- Generate daily reports.
- Research potential vendor.
- Compare and evaluate offers from suppliers.
- Negotiate contract terms of agreement and pricing.
- Track orders and ensure time of delivery.
- Review quality of purchased product.
- Enter order details (e.g., vendor, quantities, prices) into internal database.
- Prepare reports on purchases, including cost analysis.
My Services
Medical Virtual Assistant
Managing patient records , appointments ,Billing and insurance . Transcribing medical reports.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.