2013
BSIT
AMA University – East Rizal
More Info About Me
A dedicated and self-motivated person with over 8 years of experience in providingexcellent customer service. My proven strengths include being a self-starter, ability to prioritize, can work with minimal supervision, and working well under pressure. I am a team player and highly driven to succeed.
My Skills and Competencies
General Vitrtual Assistant
Social Media Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2015
-
2021
RESULTS ALASKA INC.
(Work Order Management)
What we do is we are the ones extracting, scrubbing, distributing work orders to agents, and providing reports on the operations and to the client
2014
-
2015
STELLAR PHILIPPINES INC .
(Customer Care Analyst)
Email support specialist. Responding to customers complaints through a business formal email and providing resolution.
2013
-
2014
SPI GLOBAL
(Technical Support and Customer Service Representative)
Technical Support for LG Electronics USA, sending technicians for recall products. Customer Service Representative for NetSpend a financial account.
My Services
General Virtual Assistant
Assisting clients with their business needs so they can save time.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.