Hey I am Cherish Anne

More Info About Me

Having more than ten years of professional experience as an English Teacher. I am friendly, have strong interpersonal skills, self-motivated and competent in everything I do. I have experience in managing and leading teams, providing feedback, and mentoring.. I am eager to learn and love overcoming challenges. I also had an experience in customer care. I am a dedicated self-starter with a rapid rate of learning who has offered to assist teachers in a variety of courses with the creation of lesson plans and after-school tutoring. I had helped the training department create new materials for new hire trainings that boosted worker satisfaction and productivity. I've worked on honing my multitasking skills so that I can do my work quickly. I work diligently and sincerely to produce high-quality work on every assignment. My ability to organize and manage my time has improved.



📌 Customer Service:
I've shown that I can provide outstanding customer service and make sure your clients or customers are happy. Having prior experience managing a team of agents.


📌 Appointment Setting:
I can help you stay organized by effectively managing your calendar and scheduling appointments. With prior expertise making cold calls and pitching goods.


📌 Web Research:
Do you require quick access to information? I'm good at conducting online research to keep you updated.


📌 Data Entry Specialist:
Maintain your databases and documents with accurate and timely data input, ensuring that any private information is safeguarded. Has a track record of success and excellent organization.


📌 Email Management:
Your email management needs, such as organizing your inbox, filtering, scheduling, composing responses, flagging urgent emails, following up, and archiving, can be effectively handled by me. My objective is to maintain the organization of your email workflow and to guarantee prompt responses and necessary actions.


📌 Chat support:
I've had expertise helping consumers and clients with their questions, worries, and problems through real-time chat assistance.


📌 Microsoft Suite and Google Suite:
Competent with Google and Microsoft productivity tools to help you perform a range of chores.


📌 Detail-Oriented and Resourceful:
My creative problem-solving skills allow me to overcome any obstacle, and my meticulous attention to detail guarantees that nothing falls between the gaps.


📌 Canva Pro:
Photo Editing, picture resizing, graphic designs, and content creation.

Cherish Anne J. Cruz
Pasig City, Philippines
Freelancer
View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry Specialist/ Encoder
Content Creator
Facebook Ads Management

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2007
BACHELOR OF SCIENCE IN COMPUTER SCIENCE

STI College Sta, Mesa (Formerly STI College Shaw)

2002
Power Pack Pro (Basic Computer Program Crash Course)

STI College Novaliches

2024 - 2024
Kurso,PH
(The Power Freelancer Program)

• Social Media Management
• Graphic Design with Canva
• WordPress and Marketing
• Coffee Copywriting Course
• Facebook Ads Autopilot
• Social Media Calendar

2023 - 2023
ProVA
(GENERAL VIRTUAL ASSISTANT TRAINING)

• Virtual Assistant Tools
• Virtual Assistant Jobs
• Graphics Design
• Article Writing
• Search Engine Optimization (SEO)
• Data Entry
• Bookkeeping
• Appointment Setter
• Calendar Management
• Email Management
• Sales &; Marketing Virtual Assistant
• Cold Caller

2019 - 2020
ResultsCx (formerly The Results Companies)
(Customer Service Representative)

Data Entry Specialist
Inbound Calling
Billing and/or Invoicing
Customer Satisfaction

2017 - 2018
QualifyMe! Corporation
(Student Support Services Officer)

Chat Support
Email Management
Inbound Calling
Outbound Calling
Customer Satisfaction
Data Entry Specialist

2016 - 2017
Global Learning Support Pty Inc.
(Compliance Officer)

Coaching
Transcribing
Inbound Calling
Outbound Calling
Data Entry Specialist
Chat Support
Email Management
Quality Assurance
Call Auditing

2013 - 2015
51 Talk English Philippines
(Homebased Free Trial Specialist)

Outbound Calling
Customer Satisfaction
Mentoring
Coaching
Data Entry Specialist
Chat Support
Email Management

2010 - 2012
Neungyule Eduphone Inc.
(IP (Interview Person) Scheduler)

Team Leading
Content Writing
Training
Mentoring
Coaching
Data Entry Specialist
Chat Support
Email Management
Outbound Calling
Customer Satisfaction
Transcribing
Quality Assurance
Auditing Calls
Script Writing
Training Material Making
Team Assignment Scheduling

2008 - 2009
Philippine Long Distance Telephone Company (PLDT)
(Project Clerk)

Event Management
Chat Support
Email Management
Inbound Calling
Outbound Calling
Customer Satisfaction
Secretarial Job

2006 - 2007
International Voice On-Line (IVOLINE)
(English Instructor Associate / Interview Person)

Coaching
Email Management
Outbound Calling
Customer Satisfaction

2003 - 2005
Greenspot Properties Inc.
(Property Consultant)

Inbound Calling
Outbound Calling
Email Management
Billing and/or Invoicing
Customer Satisfaction

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Pasig City,
Philippines


Copyright © Myprofile.ph