I am a detail-oriented and organized individual with a passion for optimizing workflows and creating positive interactions. With more than 3 years of hands-on experience, I have developed a deep understanding of the intricate balance between efficient administration and exceptional customer care.
My background in administrative roles has equipped me with a solid foundation in managing tasks, coordinating schedules, and maintaining meticulous records. I thrive in fast-paced environments and excel at multitasking while maintaining a high level of accuracy. I also received awards for excellence in customer service, highlighting my dedication to going above and beyond to meet customer needs.
I am enthusiastic about leveraging my administrative expertise and customer service skills to contribute positively to any organization. If you're looking for a proactive problem-solver who can enhance operational efficiency while delivering top-notch customer support, I'd love to connect and discuss how I can be a valuable asset to your team.
Cagayan de Oro College- Phinma Education Network
-Manage and maintain calendars, scheduling appointments and meeting
-Monitoring and Scheduling of trainings
-Storing, organizing and managing files
-Records minutes of the meeting
-Prepare billings and memo's
-Prepare daily, weekly and monthly reports .
-Ensure appropriate accommodations for customer needs and resolve issues with compassion and understanding
- Provide assistance for passengers throughout the check-in and boarding process
-Handles flight disruption related issues within authorized parameters and established standards.
-Serving customers and processing sales transaction, resolve customer complaints
-interacting with customers and identifying their needs and preferences
-Processing and receiving payments and issuing receipts to customers
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
