2002
Bachelor of Arts major in Political Science
Adamson University
More Info About Me
Hi! I'm Cherie Lou, and I'm from the the City of Love, Iloilo City. I am a Law Degree holder with Bachelor of Arts major in Political Science as my Pre-Law. I have Customer Service and Technical Service experience that I have obtained while waiting for the results of the Bar exams. I tried twice but failed but I never took it as a failure; rather, it was a blessing because it was there that I first learned about and entered the online/freelance world. I also obtained experience in working in an office for more than three years. I am hardworking, dedicated and open-minded. I am to adjust to changes with ease. I believe that a person should work on developing their professional skills and learning new things all the time.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2017
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2022
Trial Court, Dumangas
(Legal Researcher)
• Perform legal research, drafts and correspondences related to SRI Projects nationwide;
• Draft Orders and Decisions for approval of Immediate Supervisor
• Assist in the investigation and evaluation of legal issues/cases;
• Perform other related functions related to the implementation orders and decisions.
2010
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2010
WorkSmart
(Article Writer/Copywriter)
• Carry out research on topics assigned to them.
• Fact-check any data collected during the research process.
• Create content in form of articles, blogs or papers based on the data collected from their research.
• Develop well-researched pitches and submit to an Editor for review.
• Read style guides or project briefs and use them to develop content for assignments.
• Convert the information they have acquired into readable, easy-to-understand content tailored to their specific audience.
• Revise their work based on editorial feedback.
2010
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2012
Convergys Corporation
(Technical Service Representative)
• Provided business-clients with efficient support – Responded to phone calls, chats, emails, and in-person requests.
• Installed software, configured and tested customer PC’s, analyzed functionality of peripheral appendages.
• Worked closely and effectively with vendors to replace/repair defective hardware and software.
• Instructed and trained end-users regarding computer literacy.
• Receives inbound calls regarding credit applications and related services.
Proactively offers information on products and services. Uses key words and techniques to emphasize the product benefits
• Sells appropriate products and/or service by using selling techniques.
Effectively communicates enthusiasm about the product offering and overcomes objections.
• Maintains current knowledge of products, promotions, procedures and other job related information; works with multiple product offerings and lead generation.
Maintains strict compliance to all customer verification procedures to reduce the risk of potential fraud and/or information security violations.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.