I am a graduate of Business Administration Major in Marketing Management. After I graduated my bachelor's degree, I have worked as Customer Service Representative to a Healthcare account and Technical Support Representative as well. I am oriented in Microsoft Office such as Word, Excel and Powerpoint. I have clear communication, able to adapt to the new work culture, creative and what is good about me is Time Management. I always believe that good things come to those who works for it.
Bestlink College of the Philippines
Help our client (Provider) verify their patients' insurance before or upon booking an appointment on us by:
- Ensuring all patients' demographics and insurance information are correct.
- Verifying patient's eligibility and benefits such as copayment, coinsurance, deductible and out of pocket.
- Ensuring patients benefits are up to date and all codes/services are within patient's benefits.
- Ensuring units of services are billed correctly before submitting electronic claims.
Providing customers with service support for Voice, Data, and Video services under Verizon.
Scheduling and rescheduling of technician appointment or visit.
Assisting customer in troubleshooting their gadgets.
Collections of payment from insurances.
Resolving underpayment and denials from insurances.
Coordinating to patient by means of letter to get more information about: Coordination of Benefits, Insurance information, etc.
Gathering and submitting of medical records from the Hospital to the insurances.
Inbound/Outbound Calls, Email Support, Correspondence Support and Chat Support to an Insurance Company regarding resolving Financial Recovery Issues or Overpayment issues.
Collecting overpayment amounts from provider and receiving calls from provider regarding overpayment disputes.
Ensure claims are processed and paid by insurance company.
Verify patient insurance information, eligibility an benefits.