Master in Business Administration - Major in Human Resources Management
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
BS BUSINESS ADMINISTRATION - MAJOR IN OPERATION MANAGEMENT
PHILIPPINE WOMEN'S UNIVERSITY
Being in the client services industry for 5 years equipped me to become a Virtual Assistance. It provides me an experience in healthcare benefits, executive tasks that handle urgency with superior services, employee relations, and administrative tasks such as email management, data entry, calendar management, data analysis, and many more. Also, I used to learn more about SEO, the key for digital marketing where handling to assist in maximizing the number of visitors to a particular website by ensuring that the site appears high on the search engine's results and a variety of tasks and responsibilities such as:
1. On-Page SEO
2. Off-Page SEO
3. Youtube SEO
4. Content Writing
5. Backlinks/Ranking
6. GMB (Google My Business)
7. Meta Tags/Keywords
With that, I have 1 year of experience as an Off Page SEO on Facebook for one of my vlogger clients, backlinks and at the same time ranking their page in google and in Facebook. You can check "Boy Susi" and "Team Dugyot" I handled them for about 2 months and I became an intern at "Door Domination" as an On-Page SEO, Off Page SEO, and GMB for almost 3 months and also, became an author for ghostwriter at medium.com until now.
I professionally handle clients as their General Virtual Assistance offers flexibility and a variety of tasks and responsibilities such as:
1. Email and calendar management
2. Social media management and scheduling
3. Customer service and support
4. Data entry and management
5. Researching and compiling information
6. Managing and organizing documents and files
7. Basic bookkeeping
8. Writing and editing content
9. Event planning and coordination
10. Travel arrangements
On the other hand, I used to learn more about Social Media Management, creating and implementing a social media strategy that aligns with the company's overall marketing and business goals and a variety of tasks and responsibilities such as:
1. Creating and implementing a social media strategy
2. Managing social media accounts
3. Analyzing and reporting on social media performance
4. Developing social media campaigns
5. Collaborating with other teams
6. Staying up to date with social media trends
7. Managing social media advertising
The specific tasks and responsibilities I can offer will vary depending on the client's or employer's needs. With this expertise, I can work independently with minimal supervision and with great attention to detail independently or with a team works. I
know it's cliché but I really am a fast learner and can work fast therefore I learn new tools and processes as soon as possible. I excel in everything I do and I aim to please.
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
PHILIPPINE WOMEN'S UNIVERSITY
- Provide 1000-2500 articles every two (2) weeks
- On-Page SEO
- Post short article at medium.com as her ghostwriter "https://medium.com/@chengwa.ccl"
-Demonstrates commitment to customers by ensuring
applicable statutory and regulatory requirements are
determined, understood and consistently met.
-Provide billing information to employee for their HMO
deductions. Using the MS Forms and other Worksheets.
-Responds to availment queries and complaints or
escalates them to the departments or units in charge.
-Off Page SEO using citations
-Ranking their FB Page for digital marketing
-Tagging of Keywords and Meta Tags to optimized
- On-Page SEO
-Create content in https://www.judethetourist.com/ and https://www.theketomaniac.com/
- Meta Tags and Keywords
-Provides support to the members during their hospital
availment, and responds to concerns and inquiries either
through phone or email communications.
-Screens and assesses coverage or non-coverage
availments for quick response or resolution of cases.
-Collaborates with Team members to achieve the Key
Result from Areas set by Management
- Visited corporate client offices to offer products such as systems.
- Build relationships with clients to maintain sales goals and create new opportunities.
- Consolidate information by data entry for references and report to Team Lead.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.