2016
Bachelor of Science in Tourism Management
Phinma-Araullo University
More Info About Me
Motivated food service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Service-oriented with good multi tasking skills. I am an enthusiastic, self motivated, reliable, responsible, fast learner and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work under pressure, fast learner and adhere to strict deadlines.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
2019
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2020
Boardwalk Business Ventures Inc.
(Transaction Support Assistant)
• Managing transactions in a timely manner.
• Collaborated with team members to achieve target results.
• Created plans and communicated deadlines to complete projects on time.
• Resolved problems, improved operations and provided exceptional service.
• Completed forms, reports, logs and records to quickly handle all documentation for manager.
• Assisted coworkers and staff members with special tasks on daily basis.
• Recruiting new clients by contacting potential customers to explain products and services offered by the company
2018
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2019
VIP Lounge Clark International Airport
(Lounge Host)
• Greeting, engaging with and registering customers at reception.
• Maintaining stocks and supplies, working with Chefs and back of house staff to provide an efficient service.
• Ensuring that areas of work and tables are kept to a high standard of cleanliness throughout the day.
• Completing production, wastage, temperature and cleaning records. Report discrepancies to the Head Chef.
• Maintaining portion control.
• Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
• Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
2018
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2018
Cabalen Restaurant
(Cashier/Dining Staff)
• Accurately operated cash register to process customer payments.
• Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
• Answered questions about store policies and addressed customer concerns.
• Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
• Logged reports, expenses, receipts, and sales in company database.
• Bussing tables, sanitizing, dish washing and maintaining high levels of cleanliness at all times.
• Execute a variety of different tasks as needed in accordance with managers request and directions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.