2011
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION Major in Financial Management
Holy Cross of Davao College Inc
More Info About Me
I am highly driven, organized and dedicated person, with a proven ability to improve working environment and commitment to the company's welfare. With various experiences in handling customer's concerns, administrative works, and problem solving ability.
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
04/2024
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2024
BDO Unibank Inc
(Operations Officer/ OIC Branch Head)
Responsible for the overall profitability, marketing, operations and administration of the branch. Develops and
sustains longer term relationships with existing and prospective clients.
Exercises approving and administrative authority in the operations including customer handling
Handles Manpower issues, initiates personnel movements, career planning and development of branch personnel
2017
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2024
BDO UNIBANK INC
(Service Officer)
-Email Handling, Prepares documents for regulatory
compliance. Produce reports, presentation, spreedsheets
-Handles customer queries and address complaints
-Responsible for overseeing the daily operations of tellering,
cashiering and ATM operations of the branch, ensuring
prompt and efficient delivery in compliance with the bank's
service standards and internal control
-Provides assistance to the Branch Head in marketing the
Bank's and affiliates' products and services
2013
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2017
BDO UNIBANK INC
(Marketing Assistant)
Email Handling, Data Entry, Produce Reports and presentations.
Discuss and promote as well as cross-sell bank products and services such as account deposits and placements as well as account investments and other financial products and services.
2013
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2013
BDO UNIBANK INC
(General Services Teller)
-Handles advanced banking transactions such as foreign exchange transactions including telegraphic transfers.
-Generate Reports, transcribe minutes of meetings
2012
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2013
BDO Unibank Inc
(Client Service Associate)
Responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to
deposits, withdrawals, payments, foreign currencies and other miscellaneous transactions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.