2019
Bachelor of Science in Business Management Major in Financial Management
Notre Dame of Dadiangas University
Hey there!
"If you have an idea, don't wait for the perfect moment to act on it. The perfect moment is now."
My name is Charmille. I started working as a Customer Service Representative for over two years and decided to work as a freelancer. I have worked with various clients and helped them achieve their business goals. I can help you organize emails, set up meetings, create logos, write blogs, and communicate with clients/customers. Feel free to contact me anytime, and I'll reach out to you as soon as possible. I am looking forward to working with you.
My Skills and Competencies
Copywriter
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
February 2022
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Present
Independent Contractor
(Part-time Email Marketer)
- Graphic designer for newsletter content
- Schedule and manage campaigns through Klaviyo
February 2022
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Present
Independent Contractor
(Freelance Virtual Assistant (Graphic Designer and Copywriter))
- Edit Instagram Reels and create memes about their product
- Create Video and Meme captions
- Create a caption for each post
- Write blogs about skincare, facial massage, and other beauty-related services
May 2022
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January 2023
Salary.com
(Business Development Representative)
- Promotes product through email.
- Outbound calls to lead
- Exporting and finding leads from LinkedIn, ZoomInfo, and other platforms.
2021
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2022
Sutherland Global Services
(Sales Representative (Sales Account))
◾Placing and tracking orders by phone.
◾Upsell for some of our products.
◾Assist with questions related to the product.
2019
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2021
Sutherland Global Services
(Customer Service Associate (Healthcare Account))
◾ Provide assistance regarding Billing questions, complaints, questions about the services we offer, and Medical Records requests (using EMR). We also explain to them their insurance benefits and discuss the explanation of benefits received from insurance.
Additional tasks:
◾Handling incoming and outgoing emails.
◾Outbound call for voicemail.
2019
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2022
Sutherland Global Services
(Customer Service Associate/Technical Support (Part Time only))
◾We walk through customers in accessing the products through their devices.
My Services
Customer Service Associate
Interact with customers to handle complaints, process orders, and provide information about an organization’s products a
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.