Bachelor of Science in Hotel and Restaurant Management
Lyceum of Subic Bay
I am a nice, fun ,friendly, enthusiastic, and hardworking person. I am a mature team worker and adaptable to all challenging situations. I have an active and dynamic approach to work and getting things done. I am well organized and always plan ahead to make sure I manage my time well.
Lyceum of Subic Bay
•Developed and executed strategic sales plans to achieve company sales targets and expand market
share
• Led a team of eight sales representatives, providing coaching, training, and performance management
to drive results.
• Analyzed sales data and market trends to identify opportunities for growth and Implemented targeted
sales strategies.
• Conducted regular sales meetings to communicate targets, provide updates on product/service
offerings, and Toster a collacerative team environment.
• Collaborated with cross-functional teams, including marketing and product development, to ensure
alignment of sales efforts with overall business objectives.
•Prepared and presented comprehensive sales reports and forecasts to senior management, providing
insights into sales performance and future opportunities.
• Stayed abreast of industry trends, competitor activities, and market developments to identify new sales
opportunities and maintain competitive edge.
• Oversaw and managed a team of customer service representatives, providing guidance, training, and
performance evaluations to ensure delivery of exceptional customer service.
• Prepared and presented reports to senior management on customer service metrics, trends, and
initiatives, highlighting achievements and areas for improvement.
• Fostered a positive and supportive work environment, encouraging teamwork, open communication, and
continuous Improvement among team members.
• Developed and implemented customer service policies and procedures to Improve efficiency,
consistency, and quality of service delivery.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.