2010
Bachelor of Arts in English
Bicol University
More Info About Me
Low click-through rate? Not ranking for the keywords you are targeting? Trying to figure out how to engage your audience? I can help you in building SEO strategy from the ground up, expanding content reach exponentially through keyword optimization, and establishing sustainable organic search growth strategies. Organized, clear communicator, and accurate in goal setting. Determined to always seek higher efficiency and greater results than expected.
My Skills and Competencies
Social Media Management
SEO
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Hinduja Global Solutions
(Quality Analyst)
Monitored calls for quality assurance, provided immediate coaching feedback to ensure call quality and customer service are upheld, and facilitated in vendor call calibrations.
2011
-
2020
Hinduja Global Solutions
(Healthcare Associate)
Assisted client inquiries relative to health insurance, such as eligibility information, reviewed documents for prior authorization, interpreted and processed claims for patients and healthcare providers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Search Engine Optimization (SEO)
Helping companies and online stores increase traffic, lead count, sales and grow through SEO.