Hey I am Charmain

Get to Know Me!

I’m Charmain Cordova, your future Virtual Assistant! With experience as a Facebook Ads Manager and Social Media Manager, I’ve honed my expertise in digital marketing and client engagement, ensuring campaigns run smoothly and effectively. I’ve also developed strong administrative support, project management, customer support, and technical skills through my previous roles, including as an Account Management Officer at Earth Shore and Leisure Incorporated, one of the top travel and tour companies in the Philippines, and as a Technical Coating Adviser at Davies Paints Philippines, one of the country’s largest paint companies. I was proud to be the first female Coating Adviser in our department—a significant career milestone as a fresh graduate.

Let’s Work Together! Hire Me!

Charmain Hernandez Cordova
Cainta, Philippines
charmaincordova07@gmail.com
Freelancer
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What I Can Do for You?

Facebook Ads Manager
Email Management and Optimization
Calendar & Meeting Scheduling
Project Management
Google Workspace: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides
Customer Support
MS Office (Word, Excel, PowerPoint, Outlook)
Graphic Design and Video Editing
Administrative Support
Social Media Management
Data Entry

Certificates

My Professional Background

  • EXPERIENCE
  • EDUCATION
2018
Bachelor of Science in Civil Engineering

Manuel L. Quezon University

2023
Facebook Ads Management

2023
Data Entry

2023
General Virtual Assintant

2023 - 2024
Digital Lottery Services
(Facebook Campaign Support Specialist)

• Set and managed advertising budgets for Facebook ad campaigns
• Posted and scheduled ads, ensuring timely and effective campaign execution
• Monitored ad performance metrics, including CPM, to optimize campaign results
• Responded to client inquiries generated from ads, providing excellent customer support
• Designed basic promotional posters and visual content for business campaigns, and distributed them via Messenger groups
• Managed and confirmed payments, ensuring accuracy and prompt bank transactions

2022 - 2023
Earth & Shore Leisure Communities Corp.
(Account Management Officer)

• Maintained customer satisfaction in a fast-faced environment with forward thinking strategies focuses on addressing customer needs and complaints.
• Able to multi-task and manage frequent phone calls, SMS, e-mail and other social media platforms including admin tasks.
• Prepares weekly and monthly sales report and other documents for updating purposes.
• Responsible for selling and management of the company’s services such as ferry transfer, van rental, hotel and resort accommodation.
• Responsible for scheduling, confirmation and cancellation of reservations of the clients.
• Responsible for filing, recording and other documentation of the home owner’s vouchers and other privileges.

2020 - 2020
FGT Development Corporation
(Quantity Survey Engineer)

• Managed project timelines, deadlines, and resources.
• Estimated total project costs and ensured material quality and availability.
• Reviewed contracts, scopes of work, and construction drawings.
• Conducted daily site inspections and monitored ongoing projects and worker schedules.
• Prepared weekly reports and essential project documents.

2018 - 2019
DAVIES PAINTS PHILIPPINES CORPORATION
(TECHNICAL COATING ADVISOR)

•Estimated labor costs and paint quantities for various projects based on plans and on-site assessments.
•Provided technical assistance to clients regarding waterproofing solutions and proper coating systems.
•Conducted site inspections and offered recommendations for residential, high-rise, and infrastructure projects.
•Managed client complaints and concerns via phone and email, ensuring prompt resolution.
•Prepared weekly and monthly accomplishment reports and other documents for project updates.

Professional Services

Data Entry

Efficiently Input and maintain accurate data records while ensuring data integrity and timely completion of tasks.

Facebook Ads Manager

Optimization of ad campaigns, monitor performance, and ensure budget efficiency to drive growth and engagement.

Customer Support

Handles inquiries, resolves issues, provides product information, and ensures a positive customer experience efficiently

Graphics/Video Creator

Designing visuals, generating innovative ideas, solving problems, and crafting engaging content for various platforms.

Administrative Support

Manages schedules, handles communication, organizes documents, and ensures smooth office operations with efficiency.


Check out my previous work samples!

Let's work together !

I am available for freelance projects.
Hire Me

Connect with Me!

Address :
Cainta,
Philippines
Email :
charmaincordova07@gmail.com


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