2015
Bachelor in Secondary Education
Samar College Inc.
Your Customer Service Superstar!
Greetings! I am an exceptional virtual assistant with a diverse set of skills. As a Facebook ads manager, I possess the ability to create and execute targeted ad campaigns that yield tangible outcomes for businesses. My proficiency in data analysis and utilization of data-driven insights ensures optimal ad performance and maximum return on investment.
I am also an expert in data entry, with the ability to input information swiftly and accurately into spreadsheets, databases, and other software systems. My strong attention to detail and organizational skills make me a reliable and efficient data entry specialist. I recognize the significance of excellent customer service in maintaining customer loyalty and satisfaction. I am skilled in managing customer inquiries, handling complaints, and resolving issues in a timely and professional manner.
Additionally, my expertise as an online bookkeeper allows me to manage finances and uphold precise financial records for businesses. With my experience in various accounting software programs, I can provide businesses with valuable financial insights and reporting.
Overall, I am a well-rounded virtual assistant with a diverse skill set that can help businesses thrive in today's fast-paced digital world.
My Skills and Competencies
Amazon VA
Customer Service
Virtual Assistant
Social Media Management
Data Entry
Content Creator
Certificates
My Experience and Education
2023
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2023
FREELANCER
(DATA ENTRY EXPERT)
Responsible for managing collecting, organizing, and analyzing large volumes of data from various sources and developing and implementing data analysis tools and techniques.
2023
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2023
FREELANCER
(Online Bookkeeper Intuit Quickbooks Expert)
Tracking and managing expenses, processing and managing payroll for employees. responsible for managing invoices sent to the company and ensuring that they are accurate and paid in a timely manner and generating receipts for expenses incurred by the company.
2023
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2023
FREELANCER
(Amazon Product Lister Expert)
Helps sellers to create and manage their product listings efficiently, including product descriptions, prices, images, and other details.
2021
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2023
Concentrix Philippines
(Advisor 1, Customer Service Representative)
Works on clients who have complaints, orders or require information about products/services purchased from the organization. We also provide solutions that fit those clients situations and prioritize the customers needs at each step of the process
2020
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2021
VXI Global Solitions
(Account Specialist, Technical Support)
Helps clients in troubleshooting technical issues, Speaking to customers to quickly get the root of their problem and by replacing or repairing the necessary parts
My Services
Amazon VA
Assist sellers with listing creation, product research, competitor analysis, and Amazon listing optimization.
QuickBooks Expert
Keep track of expenses, oversee cash flow, and generate invoices.
Customer Service
Provide assistance and answer to purchaser technical troubles via identification of the trouble itself.
Administrative Tasks
Can manage your calendar and schedule appointments, meetings, and events on your behalf.
Social Media Management
Reading engagement facts, figuring out inclinations in purchaser interaction, and making plans virtual campaigns.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.