2017
Bachelor of Science in Accounting Technology
Holy Cross of Davao College
More Info About Me
I'm Charlotte Cero, 28 years old, and I hold a degree in Accounting Technology. I've spent three years in the corporate world, primarily in the accounting department, where I've gained valuable experience in financial management and reporting. On top of that, I've also worked as a data verifier and telemarketer, showcasing my versatility. I take pride in being detail-oriented and hardworking, and my ability to learn quickly allows me to tackle tasks with efficiency. Working independently comes naturally to me, and I'm committed to delivering quality results in everything I do.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Bookkeeping
Certificates
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My Experience and Education
2022
-
2023
Salary.com
(Telemarketer)
Outbound Calling:
Initiate outbound calls to prospective customers from provided leads or generated lists.
Introduce and promote products or services effectively.
Product Knowledge:
Possess a comprehensive understanding of the features and benefits of the products or services offered.
Clearly communicate product details to potential customers.
Lead Qualification:
Qualify leads by engaging in conversations to assess their needs and level of interest.
Collect and record relevant information to guide the sales process.
Database Management:
Update and maintain accurate records of customer interactions in the CRM system.
Track progress through the sales pipeline and contribute to sales reporting.
Sales Targets:
Meet or exceed daily, weekly, and monthly sales targets.
Strive to achieve key performance indicators (KPIs) set by the sales team.
Customer Service:
Provide excellent customer service by promptly addressing inquiries and resolving issues.
Ensure a positive and professional experience for potential and existing customers.
2021
-
2022
Lyanthe Financial Services, Inc.
(Data Verifier)
Data Verification:
Review and verify accuracy of data entered into databases or information systems.
Ensure consistency, completeness, and correctness of data.
2018
-
2020
Eden Mountain Resort, Inc
(Bookkeeper)
Financial Transactions:
Record day-to-day financial transactions, including purchases, expenses, sales, and receipts.
Ensure accuracy and completeness of financial data in ledgers and accounting software.
Bank Reconciliation:
Reconcile bank statements and other financial records to maintain accuracy.
Identify and resolve discrepancies in a timely manner.
Invoicing and Receivables:
Generate and issue invoices to clients or customers.
Follow up on overdue payments and manage accounts receivable.
Expense Tracking:
Monitor and track business expenses, ensuring adherence to budgetary guidelines.
Classify and record expenses accurately.
Financial Reporting:
Generate financial reports, such as income statements and balance sheets.
Provide management with regular financial updates and insights.
Tax Preparation:
Prepare and maintain documentation for tax filings.
Collaborate with tax professionals to ensure compliance.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.