Presentations

Throughout my career progression from Senior Supervisor to Operations Manager, I delivered impactful presentations to senior leadership, focusing on team performance, customer satisfaction, and operational improvements. I presented data-driven reports on key performance indicators, customer feedback analysis, and trends to identify areas for process optimization. Additionally, I led training sessions and development presentations to enhance team capabilities and service efficiency. As an Operations Manager, I regularly presented solution-oriented strategies that drove service improvements and operational excellence, ensuring alignment with company goals and a consistently high level of customer service.