Let's get to know me
With nearly 7 years of dedicated experience in customer support, I have honed my skills across various roles in the BPO industry and as a Customer Support Virtual Assistant (VA). My journey in customer service began over 5 years ago in the BPO sector, where I worked with esteemed companies such as Comcast National at Alorica and TELUS International, handling accounts for industry leaders like Comcast and Yahoo.
In these roles, I excelled in providing top-tier support for technical issues, payment assistance, and account management. My ability to troubleshoot complex problems and offer clear, concise solutions has consistently resulted in high levels of customer satisfaction.
For the past 3 years, I have transitioned into the role of a Customer Support VA, where I continue to leverage my expertise to assist clients with their diverse needs. My virtual assistant experience has further refined my ability to manage multiple tasks, communicate effectively, and deliver results in a remote work environment.
I am passionate about delivering exceptional customer service and continuously strive to exceed expectations. I look forward to connecting with professionals and exploring opportunities to contribute my skills and experience to new and exciting challenges.
