BSECE
Saint Louis University
As a hardworking and diligent professional, I bring an unwavering commitment to excellence, a strong work ethic, and an exceptional attention to detail. With a proven track record of consistently delivering high-quality results, I am a reliable team member who thrives in challenging environments. My proactive approach, adaptability, and continuous drive for self-improvement allow me to overcome obstacles and achieve remarkable outcomes. I am dedicated to making a meaningful contribution to any organization I am a part of, ensuring success and surpassing expectations.
Saint Louis University
· Investigates, analyzes and resolves technical customer complaints and implements Work Orders.
· Performs level 1 troubleshooting in cases of faults and outages.
· Performs incremental back up and configuration files
"Performs data conversion by encoding tags using XML and HTML language.
"Captures accurately the data from source documents.
"Reviews and incorporates the changes/corrections marked on printout by the proofreaders.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Track expenses, manage cash flow & create invoices.