Hello, I’m Charish. I am an experienced Virtual Assistant and E-commerce Product Lister for 6 years now. I handled emails, chats, social media, product research, data entry, content writing, and manual listing of products to different eCommerce platforms such as Shopify, eBay, Amazon, Tradesy, Etsy, Truefacet, Vestiairecollective, and Chrono24. I do manually upload images, titles, descriptions, tags, SKUs, variations, and prices.
National College of Business and Arts
- Manually uploading products, images, titles, descriptions, prices, tags, SKUs, and variations on different E-commerce platforms such as Shopify, eBay, Amazon, Etsy, Tradesy, Truefacet, Vestiaire Collective, and Chrono24.
- Sending messages to our Customers on Instagram
- Handling emails, social media, and data entry
- Researching information/details
- Provided accurate solution/troubleshooting steps to customers regarding their account, NOOK Devices, eBooks, and subscription issues
- Provided step-by-step process on how to download the app, how to create an account, and how to download eBooks or subscriptions on customers' app/account
- Performed initial problem determination in support of contracted scope of services related to hardware and software
- Process customer orders and; answer product and service questions
- Suggest information about other products and services
- Resolve product or service issues
- Acted as a liaison, providing product/services information and resolving any emerging problems that our customers might face with accuracy and efficiency
- Handling loans, mortgages, and credit cards of customers
- Process customer's loans, mortgages, and credit cards
- Suggest information about other products and services
- Open and maintain customer accounts by recording account information
- Provided product/services information and resolve any emerging problems that our customers faced with accuracy and efficiency
Helping companies and online stores increase traffic, lead count, sales and grow through SEO.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.