Diploma Course Information Technology
Asian Summit College
I am a highly motivated and results-oriented individual with a strong background in organisational support and customer service. I thrived in fast-paced and challenging environments, where I apply my problem-solving skills and strategic thinking to drive success.
Asian Summit College
using specialist tools to extract the data needed specifically for Microsoft Customers
I am responsible for managing and enhancing the church’s social media presence specifically, on Facebook. This role involves creating engaging content, interacting with the online community, and using social media strategies to promote church events, services, and initiatives.
• Develop and implement a social media strategy to align with the church’s mission and goals.
• Create, curate, and manage all published content (images, video, written, and audio) across social media platforms.
• Design and execute social media campaigns for church events, services, and programs.
• Monitor and respond to comments, messages, and interactions on social media platforms in a timely and respectful manner.
Responsible in producing high-quality graphics using Canva for social media posts for a POD shop. Collaborated with the marketing team to understand project requirements and deliver creative solutions that align with brand guidelines. Developed and maintained a consistent visual style across all digital materials.
Providing technical support to teams within the organization, and to external clients when required. Was responsible for providing customer service and support for the company's online store. The role involves handling customer inquiries, resolving issues, and ensuring a seamless shopping experienc. Assisting with systems integrations. Managing ticketed query system and ensuring a comprehensive database of queries and resolutions is kept up to date. Maintaining and updating technical documents and procedures.
Troubleshoot Customer technology problems, specifically about Internet
Developing and implementing social media strategy, creating engaging content, and driving online engagement.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Design and produce high-quality graphics for social media posts, email campaigns, website content, and other marketing m