Bachelor of Science in Information Technology
ACLC COLLEGE
I have been working in the Insurance Industry for 2 years, with my most recent experience being a Bancassurance Sales Executive at BPI AIA Life Assurance Corporation. I possess valuable skills such as customer service, after sales service, upselling and cross selling life insurance solutions. I have an extensive years in handling administrative tasks such as organizing appointments, call outs and email handling and conducting presentations.
ACLC COLLEGE
Identify and connect with potential clients, offer tailored life insurance solutions and achieve monthly sales targets and build lasting client relationships. Processing of claims and provide good after sales services.
Developing and implementing quality assurance programs, including standard operating procedures (SOPs, GMP, CCP). Conducting internal audits to identify areas for improvement and ensure compliance. Investigating customer complaints related to product quality and safety as well as identifying root causes of quality issues and implementing corrective actions to prevent recurrence.
Maintain accurate financial records and documentation, investigate and resolve discrepancies in a timely manner and provide feedback to the accounting team about day to day transactions of cash processing.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.