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BS Electronics and Communications Engineering
University of the East
More Info About Me
I am a highly organized and detail-oriented virtual assistant with a strong background in administrative support and customer service. My experience working as an Admin at H& M, combined with my role as a Sales Advisor, has equipped me with the skills necessary to manage tasks efficiently and effectively. I excel at scheduling appointments, managing calendars, handling customer inquiries, and maintaining accurate records. My goal is to help busy professionals streamline their workload, enabling them to focus on what truly matters. I am adaptable, a quick learner, and dedicated to providing exceptional service in every task I undertake.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2022
H&M (M.H. Alshaya)
(Admin)
Accurately enter and maintain data in various systems, including inventory management, sales reports, and employee records.
Assist in creating and maintaining employee work schedules, ensuring appropriate coverage for shifts.
Maintain and organize records, files, and documents related to sales, customer information, employee records, and store procedures.
Process cash handling, reconcile daily sales transactions, and prepare bank deposits.
Helps resolve customer complains while guiding and providing relevant information.
Support the training and onboarding of new employees by providing necessary paperwork and coordinating training schedules.
Assist with loss prevention efforts and maintain records related to security and surveillance.
2015
-
2017
H&M Philippines
(Sales Advisor)
Greet customers, offer assistance, and provide friendly and helpful service throughout their shopping experience.
Ensure the store is well-organized and products are properly displayed. Assist with restocking merchandise and maintaining visual merchandising standards.
Actively work to meet and exceed sales targets and KPIs by collaborating with team
2012
-
2013
Forever 21
(Cashier)
Accurately process customer transactions, including cash, credit cards, and other forms of payment, ensuring that the register balance is maintained.
Process customer returns and exchanges in accordance with store policies.
Keep the cashier area organized, clean, and well-stocked with supplies. Provides assistance to customers with inquiries to price and promotion.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.