2014
Bachelors Degree in Broadcast Communication
Polytechnic University of the Philippines
More Info About Me
I have over 7 years of work experience with proficiency in customer service and recruiting/talent acquisition. I am an enthusiastic person that is reliable and curious in learning new things.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2022
Eclaro International
(Mid- Level Recruiter)
• Sourcing high-quality applicants for current orders, future orders, and in-demand skill sets.
• Interview and source applicants, assessing qualifications, and discussing candidate’s career objectives.
• Matching qualified candidates with existing requirements and identifying potential opportunities within the company's network of customers.
• Sourcing candidates through Internet research, internal database, referral, and other strategies.
• Understanding the client requirements, coordinating for short listing and screening including preliminary interview of the candidates.
• Expertise in using job portals like Dice, Monster, Indeed and CareerBuilder.
• Keeping track of responses and short listing profiles with use ATS
2014
-
2018
Teletech
(Customer Service Representative/Sales Representative)
•Responsible for issuing invoices to clients and keeping track of amounts owed by several clients to ensure that their account is paid on time and in full.
• Manage status of accounts and balances and identify inconsistencies.
• Upsell Spark NZ services which includes mobile plans, broadband, telephone add on.
• Receive 45+ inbound calls per day and attend to every customer’s inquiry.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.