Bachelors Degree in Broadcast Communication
Polytechnic University of the Philippines
I have over 7 years of work experience with proficiency in customer service and recruiting/talent acquisition. I am an enthusiastic person that is reliable and curious in learning new things.
Polytechnic University of the Philippines
• Sourcing high-quality applicants for current orders, future orders, and in-demand skill sets.
• Interview and source applicants, assessing qualifications, and discussing candidate’s career objectives.
• Matching qualified candidates with existing requirements and identifying potential opportunities within the company's network of customers.
• Sourcing candidates through Internet research, internal database, referral, and other strategies.
• Understanding the client requirements, coordinating for short listing and screening including preliminary interview of the candidates.
• Expertise in using job portals like Dice, Monster, Indeed and CareerBuilder.
• Keeping track of responses and short listing profiles with use ATS
•Responsible for issuing invoices to clients and keeping track of amounts owed by several clients to ensure that their account is paid on time and in full.
• Manage status of accounts and balances and identify inconsistencies.
• Upsell Spark NZ services which includes mobile plans, broadband, telephone add on.
• Receive 45+ inbound calls per day and attend to every customer’s inquiry.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.