1999
Bachelor Of Science in Customs Administration
University
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2001
-
2025
DHL EXPRESS
(Clearance Manager)
Lead and optimize end-to-end customs clearance operations, managing 200+ staff to ensure compliance, efficiency, and on-time delivery.
Establish KPIs, performance standards, and cost-control measures to achieve operational excellence and service quality.
Drive process improvement, digitalization, and cost-reduction initiatives to support business growth and customer satisfaction.
Partner with customs authorities and internal stakeholders to resolve clearance issues and maintain regulatory compliance.
Identify training needs, facilitate staff development programs, and conduct seminars on financial, insurance, and trade compliance topics.
Champion continuous improvement and transformation projects that enhance productivity, accuracy, and overall performance.
2018
-
2025
Sun Life Of Canada Philippines
(Part Time Financial Advisor)
Developed personalized financial plans aligned with clients’ goals and risk profiles.
Provided investment advice and managed diversified portfolios.
Guided clients in retirement, tax, and estate planning strategies.
Assessed financial risks and recommended appropriate insurance solutions.
Built long-term client relationships through regular reviews and market updates.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.